Account Director | Ecommerce | Eretailers | Team Management

.The Account Director role brings a mixture of account management and team management activities.
The mission of this role is to lead and inspire the team to achieve desired objectives, budgets and quality and maintain high client satisfaction.ResponsibilitiesManage a dedicated part of the business from an operational point of view (Americas)Managing a team - coaching and mentoring them to deliver high quality projectsCreating strategy and being an advisor in the field of ecommerce development to the clients and the teamBuilding long-term relationships with clients by extensive analysis and understanding of their business needs, evaluation and development of the client (like business reviews and reporting on the KPI's), improving continuously the overall client experienceSupport the sales team with info and input for pitchesComing up with innovative ideas to run the business and also execute themDay-to-day analysis of team efficiency and ability to recognize and deliver improvements to people and processesServing as a role model and knowledge expert, training and developing people within the team, providing feedback and performance review, encouraging professional growthManage the budgets and P&L of the Americas projects and report on them to the boardLeading client accounts with overall responsibility for the client agency relationship and continuously improving the overall client experienceMaking sure the projects are profitable and are growingOur RequirementsPassionate, ambitious individual with a business-oriented, strategic approachMin