$ 70,000 a 80,000 MXN (Bruto)JaliscoHCLTech is a global technology company, home to more than 219,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.Roles and Responsibilities:Handle escalated incidents / alerts/ situations by Level 1.Handle & respond to the EDR & MDR alerts.Join major incidents & security incidents to assist client incident handler.Assist in SOC related project tasks.Review & recommend fine tuning of use cases.Generate weekly, monthly, quarterly & annual reports.Contribute to the knowledge base.Minimum Requirements:High school diploma, GED, and relevant work experience is required.Bachelor's Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred.2 years cybersecurity monitoring experience required.Proven analytical, problem solving, and research skills.Understanding of network concepts, protocols, services, and operating systems.Experience with SIEM, email security, IPS, web security, application whitelisting, EDR, SOAR, and anomaly detection tools required.Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary.Advance verbal and written communication skills in the English language.Ability to work in an open and collaborative environment.Certifications:Experience in SOC Incident Response and/or in Cybersecurity with certifications in SIEM / SOC / EDR / MDR or NERC-CI as a Plus.Team Culture:Our team is fast-paced, fun, highly energetic, motivated, and hardworking. We expect our candidates to be integrated into our results-driven and solution-oriented culture from the get-go. Our team attains high-quality results on challenging projects; the belief that outcomes are linked to one's effort rather than chance and the tendency to personally set challenging yet realistic goals.#J-18808-Ljbffr