.SummaryPosted: Sep 23, 2024Weekly Hours: 24Role Number: 200562945Imagine what you could do here. The people here at Apple don't just build products - we craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns. At Apple, we obsess over how people experience our products and services. You not only meet our customers' expectations, but you exceed them. Apple doesn't cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you'll do-and always does what's best for Apple.As an Apple Shop Leader, you will showcase your ambitious spirit as you lead the sales, merchandising, and operations of an Apple Shop within a partner reseller store. As a dynamic leader, business manager, and influencer, you will encourage our partner's staff through your forward-thinking style, love for technology, and passion for Apple. Through your influence, you will grow Apple business in the multi-branded store by providing excellent customer service, conducting product demonstrations to customers, and training partner staff while ensuring all our merchandising standards are met. In this position, your work schedule will be based on business needs, which will include evenings and weekends.DescriptionIn this role, you will:Represent Apple and influence within a single partner store to build business plans, achieve partner sales targets, and grow business.Collaborate and train reseller teams on our products, services, and merchandising guidelines, while promoting outstanding customer experiences and developing brand advocates.Educate and encourage store team members to stay knowledgeable on the latest Apple product and services portfolio.Meet customers and promote the Apple ecosystem by communicating the benefits and values of the products through product demonstrations and consultations, individually or in groups.Build a community of dedicated Apple customers who will return to consult on future Apple purchases.Strive for excellence and ensure Apple's outstanding dedication to merchandising and brand standards are upheld throughout your store; this includes ensuring that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards.Provide daily care and inspection of the Apple Shop according to guidelines and escalate issues for timely and effective resolution