.Description :We are MarshMcLennan, we offer consulting and risk management services, insurance brokerage and insurance program management for different sectors of the economy through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman.At Marsh we are looking for candidates for the following position located in México City:IT Application Support AnalystWhat can you expect?Be part of the Marsh McLennan team, a global leader in risk, strategy, and people management.Opportunity to interact with different areas of Marsh and career growth.Internal client management, Global exposure.Handling support to various regions viz. US, Canada, Colombia.Work in a diverse culture and global team which enhances solution and innovation.What's in it for you?Hybrid work (home / office).Life InsuranceMajor Medical InsuranceOther insurances at preferential ratesChristmas bonusSaving fundAdditional days off.Among others.We will count on you to:Investigate, triage, diagnose, and resolve technical application issues reported by clients.Assist in troubleshooting and resolving issues related to Unqork, Java Spring, and REST API.Develop and maintain a deep understanding of our product offerings, including Unqork, Java Spring, and REST API.Provide application support until tickets are resolved.Formulate proposals for problem resolution and/or improvements.Ensure all relevant implementation, support, and change management processes are adhered to (i.E. Software Development Lifecycle and Change Management).Support Project Teams ensuring technology-related projects are implemented successfully and on time with minimal impact to the production environment.What do you need to have?Associate degree or bachelor's degree in a technology-related discipline; OR a combination of work experience, education, and training equivalent to a two-year college degree in a technology-related discipline.Minimum of 2 years related work experience.Strong knowledge in Java, Spring, REST API.Knowledge in Unqork (preferred).English proficiency.What makes you stand out?Excellent problem-solving and analytical skills.Effective communication and interpersonal skills.Ability to work collaboratively in a team environment.Experience working with clients, both internal and external, is preferred.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office