Application Support Consultant

**Duties and Responsibilities**- Registers all tasks and activities in remedy service desk software (including time).- Actively participates in department meetings and other team functions.- Participates in general meetings.- Analysis of business needs.- Understands strategic goals and develop requirement in accordance.- Establishes an overview of the requirements defined by the customer; with a deep understanding of the business, positively challenge and understand the business driver(s) for the solutions needed.- Contributes to the solution blueprint for the solution (addressing all high-level business requirements), reflecting a strong business understanding and knowledge.- Good understanding of the current solutions provided to support business capabilities, enabling the business consultant to provide good guidance on current solutions and needs for enhancing these.**Esmeralda Alejos**+52 (664) 327 50 30Human Resources, Demant Operations Tijuana