Appointment Scheduling/ Rl

Description**Position purpose**:Update customer orders and appointments on time so we can comply with our 98% OTIF goal and customer satisfaction.**Responsibilities**:- Gather Appointment Confirmations from LTL carriers and the Teams scheduling appointments.- ODFL Chargeback Process- Appointment Confirmations- Scheduling Confirmations- BOL requests - Gather requested documentation, i- POD Requests - Gather PODs from carrier- LTL Carrier- Small Parcel- On Time Delivery Reporting**Requirements**:**Requirements**:- Effective english communication- 6 months of experience in customer service (desirable)- Results oriented- Team player