Associate Account Manager

Description:
**About the Associate Account Manager Role**:
We are looking for a full-time Associate Account Manager to support the Client Services team and Sales team in meeting campaign objectives and provide a high level of customer service to clients.

**Requirements**:
**Responsibilities**:

- Own operational processes for assigned accounts in their entirety (managing the kick-off call, campaign implementation, strategizing, reconciliation, performance optimization and evaluation)
- Directly communicate with clients to determine goals, create parameters and set appropriate expectations and manage any issues to resolution
- Participate in internal brainstorming sessions
- Provide regular account updates, performance notes and consistent reporting to clients and internal sales staff
- Work in tandem with Trafficking & Optimization teams to ensure campaigns are set up successfully and performing their best and meeting campaign objectives and KPI
- Work with all internal departments on the development and implementation of campaigns
- Monitor and report campaign performance to ensure delivery and billing
- Present campaign results via Excel and PowerPoint presentations

**Qualifications**:

- 1+ years of experience in digital account manager role at a digital publisher/digital network required
- Bachelor's Degree required
- Excellent oral and written communication skills
- Bilingual English/Spanish