Automation Specialist - Desktop Engineering

**Req ID**: 283362

We are currently seeking a Automation Specialist - Desktop Engineering to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Automation Specialist - Desktop Engineering

**Job Description**:
**Responsibilities**
- Test and troubleshoot automation solutions and ensure they meet the business and user requirements.
- Provide technical support and guidance to end users and IT staff on automation-related issues and best practices.
- Document and update automation processes, procedures, and standards.
- Research and evaluate new automation technologies and tools and recommend improvements.

**Requirements**:

- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent work experience.
- At least 3 years of experience in desktop engineering, automation, or related roles.
- Proficient in Autopilot, USMT, PowerShell, Power platform, and other desktop automation and migration tools
- Knowledge of Windows 10, Microsoft 365, Azure AD, Intune, and other cloud-based services and platforms.
- Strong problem-solving, troubleshooting, and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Certifications in Microsoft, CompTIA, or other relevant areas are a plus.

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.