MODELO HÍBRIDO, UBICACIONES DISPONIBLES MTY, CDMX, TORREÓN, TIJUANA, MEXICALI, CULIACÁN, MORELOS, PUEBLA, MÉRIDA, HERMOSILLO Y MAS!**Backup administrator**- KEY RESPONSIBILITIES AND ACCOUNTABILITIES_- Perform daily monitoring and management of the backup environment.- Perform problem management and incident correlation on re-occurring issues.- Create and update documentation for backup environments.- Be an escalation point on all backup issues.- Access to high class technologies- Provide 24x7 IT operations support in a team on a rotation and on-call basis.- Perform change management and incident management for backup and archiving infrastructure.- Technical Skills_- Experience of 5 to 8 years.- Backup administration skills on Veeam, Veritas Netbackup, HP StoreOnce backupsolutions.- Ability to understand the architectural complexities, implement and providerecommendations to improve, standardize and stabilize the environment.- Excellent troubleshooting skills- Diagnosis and Investigation of incidents- Participate at MIM (Major Incidents)- Coordination if multiple teams are involved during investigation and service restorationsupport teams)- Regular case/ticket updates (in agreed intervals)- Communications with the customer during the Incident Management process- Escalation (Technical and Management) to Service Measures- Resolution & Service Recovery to Service Measures, including organising (equipment)faulty parts replacement- Closure to Service Measures- Excellent customer focus.Education and specific Training- Bachelor's degree preferred or equivalent experience.- 10+ years related experience including at least 3 years of experience in project management and a minimum of 3-5 years' experience with backup and restore platforms- Backup and restore certification in any backup platform.- Strong self-management, prioritization, organization, presentation, and facilitation skills. Demonstrated ability to effectively manage multiple tasks, competing priorities, and prepare detailed status reports for all work performed.- This position requires proactive, effective communication skills, and the ability to workcollaboratively with both internal and external parties, cross-functional business partners, team members, and leadership across the organization.- Moderate to advanced knowledge of Microsoft Excel, Word, Visio, and PowerPoint.- High ethical standards, integrity and professionalismTipo de puesto: Tiempo completoSueldo: $60,000.00 al mesHorario:- Turno de 8 horasPregunta(s) de postulación:- Experiência administrando plataformas respaldos?- ¿Has trabajado con Veeam Software, Commvault, Rubrik?- Experiência trabajando con DBA?Idioma:- Inglés Profesional (Obligatorio)Lugar de trabajo: Empleo remoto