Around here, technology is second nature. Big ideas and new innovations aren-t just part of our history, we bring them to life every day in ways that keep millions connected to thevorite apps, entertainment, newiends amily, and welldaily life. That-s where you come in, making sure our customers can tackle everythiom viral video uploads to social chats, and out on their commute to work who-s moving to the nround in thevorite reality show. All with a seamless Importante empresa.We-re only scratching the surface when we-re talking troubleshooting uploading pet pics and swiping right. You-nd yourself working with our technology teams and engineers to improve the experienr everyone. Think updating knowledge basr global support teamagging technical issues and testing software updates, or making sure your teammates know the latest smartwatch requiresw tweaks to work best with our network.-Who makes a grr the role
- There arew must-haves--:
Advanced Engliuency to engage with U.S. customers and read, write, and understand technical documentation. Curiosity about technology. If you-ve ever clicked links deep in a wiki article and come out an engineering expert, let-s chat. Knowledge and ability to navigate Windows, iOS, Android and cloud services (iCloud, Google Drive, OneDrive). Qualified applicants will have a mix of Importante empresa or education in Level or technical or help desk support, computer sciences, customer services orother relevant knowledge. Monthly Base Salary:
MXN $, Monthly Grocery voucher MXN $,918 Monthly Restaurant voucher MXN $,912 Medical and Life Insurance Savind % discount ve lines of AT& T Wireless service. Vacation days, plus three personal days, life insurance, onsite medical and more. Paid startiom yorst day of Confidencial, including benefits.Our center operatom 7:
am to 9:
pm CST to Sunday, (considering Daylight Saving Time) requiriexibility in scheduling. In order to be considerr remote work accommodations you must have a suitable space to work and reliable and high-speed internet connection (at least mbps wired connection).Since Day you will have a hybrid week, where you will be required to be trained/work at the office and your home. working days - resting days. Days off assigned based on business needs and performance--When will Confidencial take place---If hired, you´rst attend a mandatory Confidencial class (fully paid) that may include time spent Confidencial at the office and at home. If you train and work at home, AT& T will provide the necessary equipment and you will need to provide a suitable workspace with stable internet connection and cell phone signal. mobile--Is this a Woom Home Job----- should my availability be---This position requires you to be available to work any shift during the call center operating hours, including Saturdays and holidays.