Call Center Agent

**Key Responsibilities**:- Handle inbound calls from customers, addressing inquiries, providing assistance, and resolving issues promptly and professionally.- Make outbound calls to prospects, promoting products or services, and achieving sales targets through effective communication and persuasion techniques.- Maintain accurate records of interactions, update customer information, and follow established procedures and guidelines.
**Requirements**:- Excellent communication skills, both verbal and written.- Strong interpersonal skills and ability to build rapport with customers.- Demonstrated ability to multitask and prioritize in a fast-paced environment.- Previous experience in a call center or customer service role is preferred but not required.- Willingness to learn and adapt to new processes and technologies.
**Benefits**:- Competitive salary and performance-based incentives.- Comprehensive training and development programs.- Opportunities for career advancement and growth within the company.- Positive and supportive work environment with a diverse and inclusive teamTipo de puesto: Tiempo completoSalario: $12,000.00 - $14,000.00 al mesHorario:- Lunes a viernes- Turno de 8 horasTipos de compensaciones:- Bono de asistencia- Bono de permanenciaPuede trasladarse/mudarse:- C.P.
48314, C.P., Puerto Vallarta: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)Educación:- Bachillerato terminado (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial