Call Center Manager

Caliente.Mx is looking for tomorrow's leaders in the gambling industry— today. We have built a reputation of excellence on exceeding expectations, and we remain focused on delivering the highest-quality experience in the industry. The caliber of service, attention to detail, and consistent quality our guests expect begin and end with our colleagues.What we offer:Constant ChallengesContinuous performance based growthFun and exciting work environment - we work hard and play hardActive collaboration in all operational processesOpportunity to perform team leading tasks and first management assignmentsThe opportunity to work on various projects in the companyBenefit from your mentor and coachFurther development through attendance in Leadership Training SessionsCompetitive Salary and Benefits PackageWhat we expect:Strong leadership skills with experience managing a team, excellent communication & interpersonal skillsSolid knowledge and passion for sports and the global betting marketThe willingness to learn and drive to further develop your personal and professional skillsAnalytical mindset with the ability to interpret complex data and make strategic decisionsData Analysis & ReportingFluency in EnglishTechnically savvy, comfortable working with multiple IT systems, databases and programs#J-18808-Ljbffr