**Who **_YOU_** Are****Who **_WE_** Are**BEN Group, Inc. connects global brands to consumers through the power of popular entertainment. From the world-leading product integration platform, to the global leader for rights clearances and representation (Greenlight), to the best in class Influencer channel optimization solutions (TubeBuddy), BEN Group helps elevate projects, amplify brands, and captivate audiences. Our team is global, with offices in Los Angeles (headquarters), New York, London, Shanghai, and Provo.**Responsibilities and Skills**:- Assist senior management team, demonstrating the highest standard of client and influencer care at all times by providing helpful and friendly white-glove service- Become familiar with a spectrum of social media influencers, from YouTube and Instagram to Snapchat and Facebook- Build relationships with internal teams and provide assistance and excellent brand and influencer representation for our clients at all times- Carry out administrative tasks as delegated, including, but not limited to:- Meeting attendance and participation, including preparing status documents- Research on influencer industry, technology, social and gaming trends- Creating presentations, meeting recaps, status reports and user guides- Coordinating deliveries and shipping for department- Reporting on campaign deliverables- Updating CRM and data repositories- Attend and complete compulsory training as required- Carry out other duties which naturally fall within the reasonable expectations of the position**Qualifications and Skills**:- Entry-level: 1-3 years of experience preferred- Entertainment and/or gaming industry experience preferred- Familiarity with PCs, gaming & social influencers- Self-starter who is eager to learn and to get the job done- Strong customer service focus with an awareness of your impact on the client experience- Strong communications skills in person, in writing, and on the telephone - with clients, managers & team- Ability to present ideas persuasively and passionately- Ability and willingness to listen and learn from the experience of senior account managers- Ability to work in a team, but also on own initiative- Willingness to take a "hands-on" approach with respect to client materials and product- Flexible, committed and punctual- Able to stay calm and friendly under pressure in a busy environment
