This is a position that will allow you to work on many exciting cases with a group of dedicated co-workers who all have the same mission - to help people and change their lives.Come be a dream maker with us!**Client Interviewer / Journalist / Investigative Reporter**The purpose of this position is to collect information to use in a declaration and/or personal statement related to immigration cases. Once the client's responses are collected, the information is submitted to the writer who will analyze the information to create a declaration or personal statement. This requires investigating, creative thinking, patience, excellent note taking and writing communication.**Responsibilities**- Document data in electronic case management system and other online platforms.- Participate in and provide information and insight on intakes in weekly casemeetings.- Collaborate with creative writers to ensure accuracy of facts and requirements to complete the declaration and/or personal statement.- Support and assist in other tasks as necessary.**Requirements**:- Experience in writing, communication, interviewing or similar.- Counseling/psychology background preferred.- Ability to collect and document a factual narrative.- Evidence of writing experience (samples of published work preferred).- Critical reading and thinking skills; evaluate events, statements, and ideas.- Basic computer skills.- A growth mindset.- Journalism, investigative skills are a plus.**Classification**Salary, Non-exempt**Pay**Starting $16k pesos/month**Schedule**FT; 40 hours per weekFlexible days and hours to accommodate client schedules**Work Environment**Tijuana, MX (remote)**Objectives by Level**Level 1- Pass onboarding objectives- Develop interview style- Meet KPIs- Completes 30 interviews per monthLevel 2- Collaborate with legal team on interviewing process- Implement process improvements- Create fillable electronic forms- Collaborate on client collateral to improve efficiency and accuracy- Complete 55 interviews per monthLevel 3- Training and managing people or processes in the department- Assist in creating or maintaining processes or procedures- Assist in creating quality assurance- Complete 75 interviews per monthPay: From $16,000.00 per month