.Location: Quintana Roo, MX"The world is yours with Meliá"Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá?REMEMBER: To consider your candidacy, it's important that you are part of the Hotel Management Talent Pool.Additionally, before applying, you must inform your direct supervisor and/or Hotel Director, as well as your HR manager, about your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.Mission of the Cluster General Manager PositionAs the highest-ranking executive managing our three hotels, the Cluster General Manager will be responsible for the overall operations of the cluster and the leadership of the hotel teams. This role includes overseeing planning, coordination, management, and analysis across all departments, ensuring excellence in service delivery and operational efficiency. The Cluster General Manager will lead with a strategic vision, driving performance and fostering a culture of collaboration and continuous improvement within the hotels.What do we expect from our Cluster General Manager?Required:A minimum of five years of proven experience in general management, with strong problem-solving capabilities.Strong communication skills in both Spanish and English.Good knowledge and experience in the Caribbean hotel management market.Functional knowledge of all department operations and experience in managing high-volume, all-inclusive leisure hotels.Experience in luxury leisure resorts.Ability to drive financial performance and business opportunities as defined by MHI.Excellent leadership skills with a hands-on approach and a lead-by-example work style.Commitment to exceptional guest service with a passion for the hospitality industry.Personal integrity, with the ability to work in an environment that demands excellence, time, and energy.Ability to work in Playa del Carmen (Mexico).At Meliá we are all VIPGreat professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People