Unlock Learning For All Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity Join our team as an Ellucian Smart Plan Consultant, where you'll have the chance to make a significant impact in helping higher education institutions streamline and enhance their academic advising processes. Your analytical skills and deep understanding of degree audit software will be crucial as you guide our clients through the successful implementation of the Ellucian Smart Plan and Award solutions. You'll work closely with cross-functional teams, configuring advising rules and providing proactive support to help institutions achieve their goals efficiently. Be part of a collaborative team that's dedicated to transforming education and shaping student success.
Where You Will Make an Impact Solution Configuration and Implementation: Lead the setup and configuration of Ellucian Smart Plan for new clients. Design and refine advising rules, facilitate data migration, and ensure seamless integration of data from Banner or Colleague, maintaining data integrity.Client Engagement and Support: Conduct interviews to understand client advising needs, customize rules accordingly, troubleshoot issues in collaboration with developers and QA teams, and facilitate client meetings to present Ellucian Smart Plan features.Technical Skills and Data Management: Write queries using Java Query Language and SQL for data extraction and analysis. Work with Linux shell for log reading and service management. Follow proper issue isolation and testing methodologies.Team Collaboration and Coordination: Define task scope and success criteria, create task reporting templates, and coordinate cross-team tasks effectively using platforms like Confluence.What You Will Bring Bachelor's degree in computer science, information systems, or related field (or equivalent experience).Strong communication, problem-solving, and coordination skills.Ability to manage multiple projects simultaneously while providing real-time client support.Strong ability to prioritize tasks and meet inflexible deadlines.Capable of working independently with minimal direction.Nice to Have Experience with data migration projects in a higher education context.Background in technical documentation and client communication.Familiarity with creating, parsing, and troubleshooting JSON data structures.
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