.**A LITTLE BIT ABOUT Boldr**- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.- We are a global team, united by our desire to connect diverse people with common values for boldr impact.- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.**LET'S START WITH OUR VALUES**- Meaningful connections start with AUTHENTICITY- We do our best work by being CURIOUS- We grow by remaining DYNAMIC- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE- At the heart of great partnerships we'll always find EMPATHY**WHAT IS YOUR ROLE**:WHY DO WE WANT YOUWe are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.**WHAT WILL YOU DO**:- Content Development: Research, write, and edit clear, engaging, and high-quality articles focused on various topics related to outsourcing, customer experience, and business operations. Example topics include but are not limited to:- What to expect in a CX outsourcing relationship- How to vet an outsourcing partner for entry-level roles- Debunking CX metrics: Which one is right for you?- SEO & Keyword Optimization: Implement SEO best practices to generate organic traffic to our content.- Quality Assurance: Proofread and edit your own work as well as work submitted by other team members, ensuring consistency and quality.- Collaboration: Work closely with Subject Business Unit (SBU) heads and other internal teams for expert inputs and approvals.- Content Strategy: Participate in the planning and execution of our content calendar, aligning with Boldr's goals and mission**Requirements**:**WHAT WE'LL LIKE ABOUT YOU**:**YOU ARE**- Curious and authentic, just like us! #beboldr- An analytical and critical thinker, with an eye for even the most minute of details- Passionate about client satisfaction.**YOU HAVE**- Bachelor's degree in English, Journalism, Marketing, or a related field.- Minimum 3 years of experience in content writing, preferably in the BPO or tech industry.- Strong portfolio showcasing high-quality writing samples.- Understanding of SEO, keyword research, and digital marketing.- Exceptional writing, editing, and communication skills.- Excellent verbal and written communication skills- Ability to adapt/respond to different types of characters**Benefits**- Law Benefits- Private Health Insurance- Paid Time Off- Training- Life insurance- Mental Health Support- Learning and Development Programs**WHAT YOU'LL LIKE ABOUT US**:- Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great