.All roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.About the RoleWe're looking for a customer marketing manager to develop strategies and execute digital campaigns to our global customer base. In this role, you will be responsible for our customer marketing email program and database - partnering with the customer success and account management teams to develop the schedule and content for relevant email communications. You will partner with the customer success team to develop scaled strategies to drive greater product adoption within our customer base. You will work with the account management team globally to create campaigns to drive expansion and upsell. You will work closely with our founders and c-level executives, including the CEO, on programs like quarterly founder communications to customers, virtual customer fireside chats, and more. Your KPIs will include email engagement metrics like open rate, click rate, and click through rate. You will also be responsible for driving registration and attendance to virtual events, including webinars and fireside chats.This is a great opportunity for an ambitious and organized marketer to roll up their sleeves.Where you'll be working/Location:JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.Language:JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.Why JumpCloud?If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You'll work with amazing talent across each department who are passionate about our mission. We're out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You'll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.One of JumpCloud's three core values is to "Build Connections