Customer Quality Engineer

Customer Quality EngineerWhat you'll do:Provide proper follow up to all quality issues related to the customer by leading the multidisciplinary team. Coordinate all activities to ensure the customer satisfaction meets expectations. Drive multidisciplinary team to problem resolutions. Promote customer standpoint at plant level. Promote continuous improvement and zero defects culture. Customer satisfaction 8D's response on time PPAP approval Proper documentation in the systems.Primary contact for external quality issuesCommunicate customer claims to the plantTeam leader for customer 8D'sValidate CA's effectiveness to prevent reoccurrenceResponsible for monitoring the customer scorecardResponsible to provide response to the customerTeam leader for customer 8D'sResponsible for coordinating external sorting activitiesResponsible to obtain PPAP approval for engineering changesUpdate and monitor customer portalsLeader of customer visits related to quality itemsWhat is required:Bachelor's degreeMicrosoft OfficeCustomer portals (desirable)Problem-solving skillsLeadershipEffective communicationAdministrationWhat's in it for you:
- Attractive compensation package
- Recognition awards, company events, family events, university discount options, and many more perks.
- Gender Pay EqualityAutoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.#J-18808-Ljbffr