Customer Service Representative Bilingual

Detalles de la oferta

**Wipro FKH Multinational Corporation that provides information technology, consulting, and business process services, is seeking**:**Customer Service Representative****Activities**:- Address customer issues and resolve them in a timely and efficient manner. Reps interact with customers by phone and ensure that all valid customer concerns are being dealt with immediately.- Diffuse and calm residents that may have isolated incidents that need immediate attention to provide the highest quality of customer service.**Workplace**:- San Pedro Tlaquepaque, Jalisco (Temporarily Home Office)If interested please attach your Resume in English.Job Description: High School finishedAdvanced English (Interview and English test will be conducted)1 Year of Experience as Customer Service (Desired Call Center)Basic computer skillsFull time availability to rotate schedules and days off (No restrictions)**Roles & Responsibilities**:The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.**We offer**:Benefits above the lawOne thousand pesos Food vouchers per monthLife InsuranceMedical Insurance, Dental Insurance, Visual Insurance30 days Christmas bonusPermanent full time job40 hours a week, 5 days of work, 2 days off (Rotative non specific)Incentives according to Metrics VariableTipo de puesto: Tiempo completoSalario: $15,000.00 - $17,000.00 al mesBeneficios:- Programa de referidos- Seguro de gastos médicos- Seguro de gastos médicos mayores- Seguro dental- Seguro de vida- Trabajar desde casa- Vales de despensaHorario:- Turno de 8 horasConsideraciones ante el COVID-19:Policy of clean spaces and full good habits of coverage for contingency has being takenPuede trasladarse/mudarse:- Guadalajara, Jal.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)Experiência:- Ocupaciones en Atención remota a clientes: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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