Customer Service Representative

**Position**:Customer Service Representative**Company**:Pacific Rain Gutter Supply**Work Hours**: Monday to Friday 7am - 4pm Pacific Time**About the Company**Since 2002 Pacific Rain Gutter Supply has been assisting contractors and homeowners with all of their rain gutter and custom fabrication needs. We are family-owned and operated in Union City, CA. By putting customer service first, we are able to to accomplish the most ornate and complicated work to the very simple everyday installations.**Responsibilities**:- Ensure that orders are properly fulfilled by warehouse team and that orders are properly delivered by delivery driver(s)- Assist with administrative tasks on an as-needed basis - journal entries, basic bookkeeping, internal and external reporting- Make outbound sales calls to sell our services to prospective new contractors- Make posts on social media platforms**Job Requirements**- Must have at least 3 years of customer service experience, ideally for a warehouse or e-commerce related business- High interpersonal skills; ability to think critically- Have a high degree of emotional intelligence- Able to speak both English and Spanish fluently**Tools Used**- Dialpad- Quickbooks Enterprise Manufacturing- Slack**Payment**- Monthly salary of U$D 900- Payments are processed and sent via WISE or a similar platform at an established frequency (bi-weekly)