Customer Service Representative Ii

Job Characteristics:Provides customer service support by processing purchase orders and customer requirements; provides prompt follow-up actions to customer inquiries and issues. Requires decision making skills in resolving customer problems, communicating issues, and maintaining customer data in the order entry and order processing systems.Education/Work Experience:Degree completed or in process, plus one to three years of customer service experience at call center or professional business environment preferably. Desirable bilingual proficiency.Independence Level/Reports to:Under general supervision. Authority to take action is limited to established policy. Normally reports to Customer Service Supervisor or Customer Service Manager.**Our Commitment to Diversity and Inclusion**Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.