_Gordian Staffing, A New Way of HR._We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.**Know about our client**:Our client's over 30 years of experience have made them one of the leading property and association management companies in the HOA and Real Estate field. They are based in the Bay Area firm with their focus on serving Contra Costa, Solano, Alameda, and Marin Counties. With a highly skilled and experienced professional team, they have dedicated their entire existence to providing their customers with top-quality management, highly efficient problem resolution, and high-end service to help ensure that each condominium association, board, and unit owner have the information and guidance they need to make the best decisions for their community.**As a Customer Service Representative, you will be responsible for the customer service processes, delivering satisfaction while complying with procedures and rules set by the company. Some of your main activities will be**:- Being the company's first point of contact for homeowners and vendors.- Work hand to hand with internal departments to meet the customer's and vendor needs- Tracking and sorting information on Excel databases.- Prepare product or service reports.- Data entry in various platforms.**WORK SCHEDULE**Monday - Friday- 11:00 AM. - 7:00 PM. CST.**Daylight saving time**:- 10:00 AM. - 6:00 PM. CST Mex.**WE OFFER**:- Competitive salary.- Remote Work and equipment (Laptop, Monitor, and headset)- 12 days of Vacation at the year mark.- Vacation Bonus.- 30-Day Aguinaldo.- Mayor Medical Insurance.- Minor Medical Insurance.- Food Vouchers (10% gross monthly salary).- Restaurant Tickets (MXN 2,000 per month).- Savings Fund (8% of the monthly wage).**Minimum requirements**- Advanced English (Verbal and Writing).- 1 year of experience in Customer Service, Call Center, Receptionist, or similar position.- Excellent Communication Skills (Verbal and Writing).- Advanced MS Office 365 and Google Suit knowledge.- Ability to Multitask.- Tech Savvy**Skills**- Organized- Detail Oriented- Effective communication- Empathetic- Customer Oriented- Assertive- disciplined- Active Listener**Salary**: $12,500.00 - $14,000.00 per monthApplication Question(s):- Where are you currently located?**Language**:- English (required)Work Location: Remote