.JOB DESCRIPTIONWhat you will do:Strategic Planning:Execute on our Analytics & Experimentation strategies for the continued rollout and deployment across all the tools we support.Align our strategy across all Product stakeholders to meet company business goals and initiatives.Be an advocate for all areas we focus on including Analytics, Experimentation, and Dashboarding visualizations.Champion our work across all teams and be the backbone to progress implementations internally and for 3rd party application integration and implementations.Technical Management and Optimization:Be part of the team who will continuously monitor and optimize our tools in conjunction with providing the appropriate data.Assist with implementing and enforcing governance policies, standards, procedures for the use of our analytical tools ensuring compliance with regulatory requirements.Develop and maintain integrations between 3rd party apps and our own apps.Perform regular data integrity audits between analytics tools to ensure accurate data for purposes of security, compliance, and consistency.Collaboration and Communication:Work closely with cross-functional teams, including IT, product development, project management, Marketing, and Operations, to understand their requirements and provide tailored solutions.Work closely with our Product Specialist counterparts to give data input to the work being delivered on a 2 week sprint cycle.Serve as one of the primary point of contacts for all analytics inquiries and issues, providing expert guidance and support.Help facilitate workshops, training sessions, and user group meetings to promote best practices and drive tool adoption.Innovation and Continuous Improvement:Collaborate closely with Engineering and Product teams to onboard and enhance the usage of analytical tools, focusing on various features and functions.Stay up to date on Analytics tools updates, features, plugins, and best practices.Help lead efforts in automating repetitive tasks and improving efficiencies across all of our tools.Upskilling/Continuous learning:Familiarize yourself with the digital applications and website/mobile app experiences relevant to our financial services offerings.Complete certification via relevant online training modules and encourage team members to do the same to help upskill product and engineering teams.Embrace a learning culture always seeking something new and relevant to our industry leveraging our learning platforms.RESPONSIBILITIESTooling use:Set up initial mappings of applications for ease of use based on stakeholder requirements.Create and manage alerting methods for all applications, leveraging automation tools where applicable.Develop zonings and heatmaps based on stakeholder requirements and share with appropriate team members.Analyze errors across the portfolio of applications and products to identify and resolve customer friction points, aiding Engineering teams in rapid issue resolution