.Job DescriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.We are currently seeking an experienced professional to join our team in the role of The Data Loss Prevention Operations Lead.Global Data Loss Prevention (GDLP) provides a coordinated suite of "Information Defence" services responsible for detecting and responding to information threats to HSBC assets across the globe and is under the management of the Head of Global Information Protection Response. Critical to the success of GDLP is its close partnership with sister Cybersecurity teams, IT Infrastructure Delivery, and Global Business and Function clients. The overall GDLP mission is placed under the purview of the Group Chief Information Security Officer (CISO).The Data Loss Prevention Operations Lead is accountable for:Managing triage and/or escalation of DLP events with local and regional DLP staff, regional teams, and the Information Protection Response (IPR) team to assist with risk assessment and resolution process.Collaborating with other local and global DLP Leads/SME and IPR Leads/Incident Managers to ensure co-ordination of workload and continuous 24x7 information security operations service provision.Ensuring a comprehensive and smooth hand-over between the global teams as shifts end and begin.Developing and reporting metrics and KPIs related to the Data Loss Prevention mission to management in all areas of responsibility.Managing a highly skilled, efficient, and effective team of DLP Analysts in achieving their responsibilities, which include:Protecting HSBC Internal, Restricted, and Highly Restricted data in relation to the global DLP monitoring & quarantine tool.Following detailed processes and procedures in security incident response lifecycle and its phases to respond to alerts from DLP monitoring/detection systems within defined OLAs and, where appropriate, escalate data breach events.Triaging potentially malicious events to determine severity of the event.Supporting handovers to other teams and countries at the start and end of the working shift.Leading the continued evolution of data loss prevention capabilities and processes, including automation and orchestration.Performance management and development of the DLP Analyst team.Collaborating with other teams and industry groups on information security related issues and concerns.Educating Bank staff on personnel risks and controls pertaining to information security-related concepts, compliance, and audit requirements to drive a global up-lift in cyber-security and information protection awareness