.Who is Percona?Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and Maria DB to open source users globally.Percona is remote-first and globally dispersed; we have 320 people in almost 50 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more.Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.The Percona Support TeamPercona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers' business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures.What you'll be doingYou'll be teaming with some of the most well-known database experts in the industry who are even better teammates, friends and mentors. You'll have the opportunity to develop your own skills and become more powerful than you can possibly imagine. with databases.This is not a boring, entry-level role where you'll just be triaging the boring and monotonous.When you're not fixing things, you'll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer-facing knowledge base for more frequently seen issues, and hosting webinars amongst other things.This is a remote role, so you can be located anywhere in the world. All you need is a decent, stable internet connection