.**Roles and responsibilities**:**Provide and support of digital employee experience tools**- Provide leadership and influence to execute on the Employee Experience roadmap with meaningful operational metrics.- Working with the Senior Director of Digital Employee Experience to build and deliver the business strategy of Employee Experience at Thomson Reuters. This includes understanding industry trends, as well as using data to make decisions.- Build and maintain a roadmap with internal and external partners. Prioritize use cases based on business value, industry trends, data and input from the project team- Deliver on the roadmap with quality. Actively participate in stand-ups. Refine the backlog, set priorities on items, validate the solutions. Assist in implementation, communication and training.- Work as the platform owner with the Enterprise Community Manager to oversee moderation queue, points of concern or conflict, to review, respond and escalate as needed- Issue Management. Work with team to recreate, solve and manage issues with vendors and partners to appropriately escalate issues or roadmap request and provide value clarification and proper prioritization.- Communication. Communicate effectively with stakeholders and leadership on issues, roadmaps, and related content- Partnership. Provide tactical guidance and recommendations to users to support business goals, processes and user needs. Work with colleagues across the company not only to deliver, but to understand what problems exist.- Continuous improvement. This is a program, not a project. We constantly are evolving and improving. Take risk, make mistakes, improve. Create best practices for using communication tools and promote the standards. Develop new ways to optimize current processes and drive efficiency- Overall - take ownership, pride and bring excitement to delivering the best solutions for Thomson Reuters employees. Give employees and contractors the most efficient ways to engage with enterprise messaging and our technology tools**Engage with Senior Director of Digital Employee Experience to manage delivery and roadmap of internal communication platforms**- Make recommendations and participate in the creation and prioritization of use cases based on business value- Stay current on Microsoft platform and other platforms and actively explore emerging employee experience trends- Leverage business and technical expertise to offer solutions to users.- Report on engagement across platforms by gathering and analyzing data related to user activity and engagement**Skills and experience**- Detail-oriented - pay attention to details during projects. Anticipate risks and propose solutions or escalate problems before they disrupt the project.- A critical thinker - You will be surrounded by a great team, with ideas and clever solutions. Be self-aware to work on your own and know when to ask for help