.Employee Relations ManagerApply locations Mexico City, Mexico; Guadalajara, Mexico; Reynosa, Mexico; Ramos Arizpe, MexicoTime type: Full timePosted on: Posted 5 Days AgoTime left to apply: End Date: January 21, 2025 (8 days left to apply)Job requisition id: JR104859About UsWe are a global climate technologies company engineered for sustainability.
We create sustainable and efficient residential, commercial, and industrial spaces through HVACR technologies.
We protect temperature-sensitive goods throughout the cold chain.
And we bring comfort to people globally.
Best-in-class engineering, design, and manufacturing combined with category-leading brands in compression, controls, software, and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect, and Responsibility.
We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations.We are looking for your talent, join our team and start your journey today!Job Summary:The Employee Relations Manager plays a pivotal role in executing the employee relations strategy, working closely with the Director to ensure alignment across all key accountabilities, including case management, performance improvement, policy application, and labor relations.
Overseeing a team of Advisors across the US and Mexico/LATAM, the Manager ensures effective and consistent delivery of employee relations processes.
Focused on day-to-day operations, this role also works on strategic projects and occasionally takes on high-level or high-risk cases.Responsibilities:Support the Director in driving the team's key accountabilities, including performance improvement, policy management, and leveraging data analysis & reporting to provide actionable insights.Lead and mentor a team of Employee Relations Advisors, ensuring consistency in case management and effective execution of processes across regions.Oversee the intake process managed by the Advisors, ensuring cases are escalated appropriately and assigned to Senior Advisors as needed.Provide day-to-day direction to Senior Advisors, ensuring balanced caseloads and supporting the resolution of complex investigations.Handle escalated and high-risk employee relations cases, providing guidance to ensure fair and timely resolutions.Lead projects focused on Employee Relations process and service improvements, and implement best practices to enhance the effectiveness of the team.Collaborate with HR and legal teams on footprint changes (start-up sites and site closures) and RIFs, ensuring both regulatory compliance and exceptional support to impacted employees.Track and monitor KPI performance, ensuring alignment with organizational goals and recommending improvements to minimize risk