Empresa: Nuvit ServiceDescripción de la Empresa: Somos una empresa de Recursos Humanos y nos interesa mostrarles nuestra presentación con los servicios que ofrecemos, como estudios Socioeconómicos, Pruebas Psicométricas, Maquila de Nómina, entre otros servicios.Estado: Ciudad de MéxicoLocalidad: MéxicoSalario: 40000Tipo de Contratación: Tiempo CompletoDescripción de la PlazaEND USER GOVERNANCE ANALYSTResponsible for managing the product life cycle of all incidents generated by the service and all service requests, which require the use of knowledge management. In this role, you will also be responsible for informing clients of progress and advising on workarounds where necessary, as well as support and maintenance of end-use services.ACTIVITIES:Design, program, apply and maintain computer systems.Manage networks and information systems.Optimize the data handled by a company.Research to create software and hardware in a company or organization.Design and maintain websites.REQUIRED KNOWLEDGE:Excellent understanding of current Mac OS and Windows 10.Good knowledge of troubleshooting network connectivity issues on Windows/Mac clients.Good understanding of Active Directory and Group Policy at a level to troubleshoot user-encountered issues.Good understanding of cloud technologies.COMPETENCES, SKILLS AND EXPERIENCE:4-5 Years of hands-on IT experience in a technical/helpdesk role.Hands-on experience with at least one infrastructure technology (for example, UNIX or Windows).Solid knowledge in Microsoft Excel (Power Query highly desirable).Desirable advanced level of English. Compulsory technical English.Highly motivated, driven and willing to work independently while receiving instruction through supervision in a highly regulated environment.Mínimo Nivel de Inglés Requerido:AvanzadoMínima Experiencia Laboral Requerida:5-10 años#J-18808-Ljbffr