Exchange System Administrator

Why Compucom? (Overview):Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!What We Need & What You'll Do (Responsibilities):- Configure and manage Exchange and Outlook settings, policies, permissions, and features.- Create and update ticket records in Service Now with accurate and detailed information.Who You Are (Qualifications):- Exchange operations at scale and more recent M365 experience- Must have experience in supporting Exchange 2019 on-prem / M365 Exchange- Online (Hybrid) / AAD Connect.- Perform scripting administration tasks and reporting using PowerShell. Develop scripts for automating processes within the environment.- Manage problem resolution to satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via the ticketing system- Knowledge and use of ITIL Processes and Service management toolsets such as ServiceNow- Customer and client-focused excellent communication skills.- Strong troubleshooting and problem-solving skills, with the ability to work independently and as part of a team.- Strong communication and interpersonal skills, with the ability to interact with users of different levels and backgrounds.- ** Advanced level of English speaking