Field Sales Devices Planner (Customer Service)OverviewWe Are PepsiCoJoin PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers, and change agents. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in over 200 countries. A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you.ResponsibilitiesThis role will be expected to be highly responsive and quickly/efficiently manage activation requests, reassignments, and incident resolution for this equipment. Your Impact as a Field Sales Devices Planner includes:Manage all reassignments of iPad/iPhone devices to new users for Field Sales users.Identify opportunities bi-weekly and create the excel file for mass uploading to the Calero Team.Monitor equipment inventory risks and assist with resolution for 'Top 10 Zones'.Manage equipment exceptions for 'Top 5 Zones' and resolve issues on a bi-weekly basis.Collaborate and maintain high levels of communication with all stakeholders.QualificationsWho Are We Looking For?Language: English fluency required - written and verbal.Education: Bachelor's degree required with concentration in Business, Data Analytics, or Engineering preferred.Experience: Advanced/Proficient Computer Skills (Outlook, Word, PowerPoint, Excel), Salesforce & SAP as user is REQUIRED. 2+ years of experience in any related field sales customer support area.Must have strong analytical and problem-solving skills in order to formulate effective action plans to deal with issues proactively.Experienced in handling several responsibilities in parallel.Attention to detail.If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.What can you expect from us:Opportunities to learn and develop every day through a wide range of programs.Internal digital platforms that promote self-learning.Development programs according to Leadership skills.Specialized training according to the role.Learning experiences with internal and external providers.Recognition programs for seniority, behavior, leadership, and moments of life.Financial wellness programs that will help you reach your goals in all stages of life.A flexibility program that will allow you to balance your personal and work life.Benefits for your family, including Wellness Line, Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.#J-18808-Ljbffr
