Field Service Engineer

Design solutions to drive safe living and quality of lifeAchieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.Key ResponsibilitiesValidate customer requestEducate customer and field techniciansWrite documentation used by field techniciansEnsure Right and Fast DeliveryYOU MUST HAVEHigh School Diploma in Electronic Engineering, Mechatronic, System (Electronic Engineer, System Engineer, Electrical Engineer)Min 3 years of engineering experience as a customer support specialistKnowledge in DCS Programming, PLC Programming, Honeywell System Experion, App Programming, Control Routine.Good command of English (Listening & Speaking).Availability to Travel 50% of the time.WE VALUEExperience in programming PLC AB, PLC Siemens, Instrumentations, C#, Python, Java Script, Visual Basic, and other high-level languages.Experience in SIS, Fire & Gas Systems, Instrumentation & Networking (Cisco).Additional InformationJOB ID: req467270Category: Customer ExperienceBand: 03FLSA CODE: Nonexempt#J-18808-Ljbffr