Req ID:NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:We are currently seeking a Fulfillment Solutions Partner/Resource Management Sr. Analyst to join our team in Guadalajara, México (MX:MEX), Mexico (MX).Job TitleFulfillment Solution Partner / Resource Management AnalystPosition OverviewNTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:We are currently seeking a Resource Management Analyst in a full:Time remote position supporting MX and North America clients from our Remote, México (MX:MEX), Mexico (MX) office.Day:To:Day duties:Responsible for end:To:End fulfillment including demand:Supply matching, allocation, tracking and monitoring progress of fulfillment opened with other sourcing channels.:Interacts with delivery managers to understand resource requirement, while also interacting with resources for explaining project roles and responsibilities.:Hosts and provides reporting for demand fulfillment and bench calls weekly with individual practice groups to ensure proactive communication and resolution of issues:Monitors bench forecasts to identify future available capacity and works to place resources before they hit the bench:Manages ramp downresources prior to coming available to see if they can be reassigned to any upcoming open demand:Work with resources coming available in assistance in finding new position:Triages Resource Requests and follow up with initiators to get Resource Requests corrected to achieve approval.:Reviews demand when it is received for accuracy and completeness.:Drives Resource Request closure by hosting meetings and making phone calls to initiators and fulfillment team; monitors open demand report and reaches out to leaders who have demand in pending approval, hold or rework as the demand is not being worked on while in this status.:Implements standard procedures to handle recurring activities such as monitoring employee assignment end dates.:Deals with escalations and complaints from all people in the Demand and Supply cycle of resource fulfillment. (This could require time spent researching an escalated issue or preparing a detailed report to present to management.):Interfaces with the delivery management teams based out of MX / NA region on a regular basis:Maintains data integrity in NTT tools by generating multiple reports and analyzing the results to find missing and wrong data that impacts report results.:Writes detailed comments in each of the open Resource Requests to indicate key status info during its life cycle. This could include the name of the person filling the position, or the reason the request has been cancelled.:Available for invo
