.Company DescriptionORIENT EXPRESSArtisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present, and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La DolceVita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world's largest sailing ship; and hotels coming to Rome and Venice.Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.Orient Express Silenseas140 years after the launch of its first luxury trains, the Orient Express legend continues with the launch of the world's largest sailing ships, the Orient Express Silenseas. A revolution in maritime history and a fabulous project that pushes back the limits of what is possible. The result of a unique French partnership between Accor, the world leader in hospitality, and Chantiers de l'Atlantique, the world's leading cruise ship builder. This extraordinary sailing ship of the future, with its spectacular interiors, will set sail in 2026.Shipping HoldCoFor legal matters, the Orient Express Silenseas vessels will belong to the Shipping HoldCo Company, a subsidiary of Accor Luxury & Lifestyle, which owns and is responsible for the Silenseas vessel construction and operation.Job DescriptionReporting to the VP Itinerary Planning & Destination Experiences, the Ground Handling Manager's duties will be:Set up ground operation section within the Itinerary and Destination Experiences Department.Develop pre/post packages, transfer programs, and seamless luggage handling with local TO, global suppliers, and interface with the concierge team.Develop transfer program for all guests in turnaround ports as well as during the different brand events.Set up embarkation and disembarkation process in turnaround terminals and ensure terminal operations in accordance with high quality service and corporate brand identity.Provide guidance and support to the Ground Handling team to ensure terminal operations are running smoothly and identify areas of improvement.Assess ports and terminals worldwide to ensure embarkation/debarkation operations are feasible in new destinations for itinerary design purposes.Negotiate and establish partnerships with local suppliers to ensure a comprehensive and high-end offering to clients, including comparative study and analysis of offers, optimizing P&L with emphasis on the quality of the proposed experiences