.Eaton's Corporate Sector division is currently seeking a GTM Sr. Compliance & Solutions Analyst.**What you'll do**:**Job summary**We are seeking a proactive and detail-oriented GTM Sr Compliance & Solutions Analyst to join our team. The primary responsibility of the GTM Sr. Compliance & Solutions Analyst is to provide support to users of the Annex 24 software by resolving queries and system-related issues, ensuring the system operates effectively and remains compliant with Mexican regulations. The role requires close coordination with IT personnel and external vendor to address and resolve various challenges.The incumbent will work directly with the IT and GTM Compliance & Solutions Supervisor to support deployment of tools and documentation including work instructions, procedures or policies related to the use of trade software solutions.Additionally, this position will execute an audit program to trade software solutions to ensure security, data integrity and regulatory framework is maintained. The results of these audits will be provided to the GTM Compliance & Solutions Supervisor to elaborate an action plan alongside the GTM site level professionals.**Job responsibilities**- 1. Ticket Management for Issue Resolution and User Queries- Address and resolve tickets related to doubts, system errors, or discrepancies within the Annex 24 software.- Provide timely support to users, ensuring mínimal disruption to operations.2. Update and Creation of Work Instructions and Procedures- Develop and maintain comprehensive documentation of system processes, including work instructions and procedures related to Annex 24.- Ensure that all documentation remains up-to-date and accessible to relevant stakeholders.3. Implementation and Monitoring of System Improvements- Collaborate with IT teams and vendors to identify, implement, and monitor enhancements in the Annex 24 software.- Ensure that improvements align with business needs and regulatory requirements.4. Annual User Audits- Conduct annual audits to verify and validate user access, ensuring compliance with internal controls and regulations.- Report findings and take corrective actions where necessary.5. Participation in Annex 24 Backflush Procedure Audits- Actively participate in audits of the Annex 24 software's data backflush processes to ensure accuracy and compliance with procedural standards.6. Discrepancy Resolution- Analyze and resolve system discrepancies that arise, ensuring data integrity and compliance with Mexican regulations.- Work proactively to prevent recurring issues by identifying root causes and proposing solutions.7. Collaboration and Training- Provide training to users on system updates, best practices, and regulatory changes related to Annex 24.- Act as a liaison between system users, IT teams, and external vendors to facilitate effective communication and solutions.8. Perform all job functions with adherence to Eaton Philosophy & Values.9