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Hr Operations Effectiveness Manager, Latam

Detalles de la oferta

.Job Requisition ID JR29402 Teams Talent Work Type OnsiteNetflix is one of the world's leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.The RoleThe Talent Experience Operations (TEO) team is primarily responsible for developing an ecosystem that supports personalized and inclusive experiences for the workforce. This role focuses on the effective and efficient performance of our operations, embedding a customer-centered services perspective towards an integrated and holistic employee experience strategy for Netflix.Key ResponsibilitiesDeeply understand the holistic business, organizational, and employee context/needs in LATAM, and help shape the roadmap for this foundational ecosystem, in conjunction with Talent strategy in the region.Operationalize the strategy execution in LATAM by translating strategy into actionable roadmaps and well-defined priorities for the region in sync with TEO's global strategy.Accountable for leading and creating a sense of community and engagement across a diverse group of teams; aligning teams to deliver services, manage cross-team collaboration, share insights, and improve overall processes.Drive the connective tissue and alignment across our operations, analytics, and technology strategy so that our priorities and delivery drive progress toward our strategic milestones.Effective project management through facilitating cross-functional collaboration, connecting central and cross-functional teams to ensure seamless operations integration.Co-design and deliver TEO global solutions: serve as an extension of central teams to deliver and maintain a holistic infrastructure roadmap (including processes, tools, and systems).Drive and participate in systems/tools testing, ensuring regional relevance for design, implementation, and adoption.Establish greater adoption and utilization by the regional team of our Talent Analytics products and partner with stakeholders on evolving offerings.Providing Data Integrity support: improve data quality and consistency within systems supporting audits and monitoring protocols.Accountable for enabling and overseeing quality and compliance, Knowledge Management, and ensuring work instructions are up-to-date and relevant.Drive simplicity and operational excellence by focusing on continuous improvement of processes across TEO teams (workforce lifecycle).Strengthen the regional team in the adoption and utilization of our Talent analytics products and partner with stakeholders on evolving current offerings.Required Skills and QualificationsRelevant equivalent experience of over 6 years preferably in product management, operations management, or portfolio management


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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