**HR Operations Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
You will deliver HR service assistance to the HR community, business managers and employees. You will process complex and escalated HR requests related to multiple service lines for an assigned group of employees. In this role you will assist internal customers, with accurate and timely processing of information for all stakeholders, while ensuring that quality controls are maintained.
**This position reports to**:
Talent Acquisition Operations Team Lead
**Your responsibilities**:
- Assisting, coaching and leading less-experienced staff, to enable them to reach their potential.
- Identifying improvement opportunities and taking charge of process improvement projects.
- Communicating information about policies and standards to internal customers clearly and concisely to ensure adoption.
- Preparing reports and documents for authorities and checking the quality of output from other HR Services Specialists.
- Ensuring that systems and databases have up-to-date employee and organizational information with high data quality and accuracy, and providing reports where required.
**Your background**:
- Bachelor's Degree in Administration, Business or related.
- 2+ years of experience in human resources services, working with systems related to HR.
- Knowledge of intermediate Excel.
- The ability to manage multiple demands on your time and to work in cross-functional teams.
- A collaborative, solution-focused approach and strong written and spoken communication skills.
- Customer service experience.
- Intermediate English.
**More about us**: