**Employee lifecycle management**
- Collects, monitors, records, enters and / or updates employee data, in order to keep the personnel administration, HRIS and files and archives up-to-date, so that the administration and data is complete, accurate and reliable and meets accessibility requirements and privacy legislation.
Checks the quality and consistency of any employee master data
- May maintain holidays & leave, working hours administration and other benefit data through dedicated systems
- Assists in the periodic cleaning of records and archives, in accordance with legal requirements
- ** Benefits administration**
- Maintains benefits administration, including onboarding activities for various insurances and other benefits, lifecycle changes in benefits entitlements, regulatory reporting and audits.
- Updates of the records of fixed (gross) wage information and personnel information, related to tax and social security laws, collective provisions, individual arrangements etc.
- May process standard payroll or benefit related queries and changes (such as worker certificates, information systems updates like births, marital status).
- ** Service orientation**
- Answers questions and responds to requests from Line Managers, Employees, and the HR community, (re)directing questions if appropriate to the HR Business Partner or line management
- Strives to realize a timely response, with high accuracy and personal touch.
- Provides pro-active information to employees and line management on the implementation of social laws, collective labour agreements, working conditions, etc.
- ** Reporting**
- May produce standard reports from the relevant HRIS systems
- ** Continuous Improvement**
- Seeks continuous improvement of existing processes, by analyzing root cause of issues and bugs, share tips for improvements with the Team Lead and shares findings with the team.
- ** Other duties**
- Performs all other common activities such as coordination and/or execution of procedures for births, weddings, sickness, etc., maintaining information on intranet or other means of internal communication (on HR related issues), and/or organize internal/external meetings on HR related matters (on sickness, like Social Medical Team meetings)
- May coordinate salary review and bonus cycle processes
- May coordinate internal, external or on-line training activities
- Contributes to review the processes, templates and procedures based on experience, to build the HR Shared Services and/or for continuous improvement purpose.
**QUALIFICATIONS AND EXPERIENCE**
- Knowledge of and experience with:
- HR Instruments.
- Social legislation / Collective Labour Agreements
- Working conditions
- Employee Information Systems
- Microsoft Office (especially Word and Excel)
- Good communication and written skills in both local language and English
**KEY PERFORMANCE INDICATORS**
- Accountability and accuracy
- Knowledge of employment and collective
- High service orientation
- Continuous improvement mindset
- Confidential handling personnel data