.ADP is hiring a Client Onboarding Specialist. If you are looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress, continuously learn through ongoing training, and be yourself in a culture that values equity, inclusion, and belonging, this may be an opportunity for you. As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. You will make an immediate impact on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond. You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Each day will be different as you meet new clients from various geographies and industries, with solutions tailored to their unique needs. Our top-ranked training will help set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Your communication style, both over the phone and in writing, is clear and easy for our clients to understand and act upon. As a result, your client satisfaction scores will make you proud. We also foster a fun environment where you can find a career and friendships in a company that values inclusion. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and more. Our inclusive culture welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and numerous awards for diversity, equity, and inclusion. Learn more about DEI at ADP on our YouTube channel: http://adp.Careers/DEI_Videos. Ready to #MakeYourMark? Apply now! WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Onboard Clients: Create exceptional onboarding experiences for each product or service implementation, helping clients develop the skills and confidence to use our products with ease. Implement ADP Technologies: Analyze existing systems, interface requirements, and business processes, incorporating new processes, tools, and approaches when recommending and implementing the ADP solution. Partner Internally: Collaborate with ADP associates in sales and customer service, exchanging routine information with the client project team regarding priorities, timeliness, and issues