. MXN 400,000 - 600,000 ERM is seeking an Infrastructure Engineer (Mid - Senior Level) to join our support team in Mexico City, Mexico.At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career.Overview of the Infrastructure Engineering Role:Ensure that ERM's infrastructure is available at all timesMaintain Confidentiality, Integrity & Availability of InformationAct as internal escalation and engagement point for 3rd Party infrastructure servicesEnsure that the integration of acquired companies' IT systems are smoothly transitioned into the ERM environment.Provide support and technical direction in accordance with business requirements, relevant laws and regulations.Participate in the development of Disaster Recovery & Business Continuity PlanningLiaise with third parties/suppliers/customers as appropriate and contribute to business strategy proposals.Perform ongoing identification and mitigation of potential risks and their probable business impactSupport and manage servers, networks and associated infrastructure where appropriateAssist in other activities of the Technology Services as directedIdentify, quantify, and prioritize risks against criteria for risk acceptance and objectives relevant to the agencyDocument processes & procedures and update existing documentationProvide guidance to less experienced members of the team.Technical Knowledge, Skills and Experience:Substantial work experience in a technical analytical role responsible for maintaining enterprise infrastructure environments is essentialDegree educated or equivalent experience is essentialExtensive knowledge of Microsoft Server Operating Systems and Infrastructure servicesExperience of implementing and running IaaS and PaaS solutions with public cloud providers (specifically MS Azure)Extensive Experience of Microsoft Hyper-V virtualization and Azure virtualization technologies (e.G. AVD)Extensive knowledge of Server hardware including Blade Chassis, rack systems and supporting infrastructure.Extensive knowledge of Microsoft Active Directory, both on premise and MS Entra IDKnowledge of Cisco and Meraki networking hardware, OS and technologies (Catalyst / Nexus switches, routers, ASA firewalls, VPN, APs)Working Knowledge of PowerShell scripting.Knowledge of NetApp and Dell storage technologies e.G. SAN and NASKnowledge of Commvault Simpana and Metallic backup solutionsKnowledge of monitoring solutions (SolarWinds Orion, WMI, SNMP, Azure)Knowledge of networking technologies (LAN, WAN, VPN, DNS, DHCP etc.)Knowledge of Riverbed WAN acceleration appliances and mobile would be advantageous
