Requisition ID: 408339 Work Area: Information Technology Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T3 Hiring Manager: Leopoldo Fuentes Recruiter Name: Thais Nadim Additional Locations:
PURPOSE AND OBJECTIVES
Within the Enterprise Cloud Services organization, our Project & Program Office is focused on the best in class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Office manages the planning and implementation, owns the escalation management during planned project activities too. The Project Lead will work in Enterprise Cloud Services accounts in LAC. The Project & Program Office Organization has the following priorities:
Build and operate a world-class, efficient and reliable organization to support our customers' journey toward their next-generation business
Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis
Accelerate innovations to the S/4 HANA platform
Manage system landscape provisioning, application installations, upgrades and migrations
Perform project management for all ECS Delivery Projects
Act as the main interface to the customer project team to ensure effective communication
These priorities are transferred into the Project & Program Office Organization in order to support the accelerated SAP HANA growth and adoption goals, and to ensure that SAP customers have an effective & secure way to move into the ECS Managed Cloud. In order to increase our delivery strength, the Project & Program Office Organization requires talented, hands-on experts in application and technology areas, ideally candidates who are interested in the combination of these areas.
EXPECTATIONS AND TASKS
Act as key contact for all topics around ECS onboarding phase, ensure a successful landscape transition into SAP RISE.
Collaborate with extended teams (commercial, operations, product support, among others) to onboard customers into the cloud
The Project Lead manages the provisioning and upgrades of system landscapes in the ECS Private Cloud
Ability to work under pressure and constantly add value to customer and within organization
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Required skills
Demonstrate IT Project Management Competences
Strong business acumen plus technology/solution background
Process affinity and strong process orientations
Profound IT backend technology experience
Experience in performing system owner related tasks
Experience in working with cross-cultural teams or individuals
Experience in working with cross-functional teams
Actively manage project escalations
Experience in managing SAP release upgrades
May be required to work on weekends, off-hours, flexibility is a must
Proactive teamwork is a must
Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
Professional experience in managing/ running landscape provisioning, installation, migration and upgrades and minimum 3 years of experience in a customer facing role with excellent command on de-escalating critical situations
Preferred skills
Good understanding of SAP Cloud solutions
SAP Basis Lead with strong knowledge and hands on experience (desirable)
Network knowledge related to Hyperscalers such as Google, AWS, Azure (desirable)
Datacenter migration experience (desirable)
WORK EXPERIENCE
Strong professional experience in managing / running landscape provisioning, installation, migration and upgrades, and minimum 3 years of experience in a customer facing role with excellent command of de-escalating critical situations
LANGUAGE SKILLS
English (advanced/fluent written and spoken)
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