.IT Security Specialist (Security-EndPoint protection)NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization, and managed services.NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking an IT Security Specialist (Security-EndPoint protection) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Role OverviewValidate antivirus strategy for all elements of the IT environment, in accordance with the security policies and procedures. Complete installation of all supported devices, including implementation, testing, reporting, alerting, and operational support resource training. Create, modify, test, and implement approved changes to supported devices based upon customer requirements. Verify system status and health including memory usage and disk space and validation of process execution. Maintain current standard operating procedures and documentation.Role ResponsibilitiesExperience with design, architecture, and implementation of services in the areas of anti-virus.In-depth knowledge and experience with implementing and installing various technologies.Experience in implementing and managing Antivirus Projects and EDR including installation, configuration, and troubleshooting of various antivirus suites like Microsoft Defender.Administration of ePO server and Distributed Repositories.Configuring tasks, policies, scheduled scans, and adding scan exclusions based on client's requirements.Performing daily activities, monitoring, and remediation of servers/workstations for virus infections and threats.Defender event logs monitoring and analysis.Vulnerability assessment of Critical Application servers.Excellent oral and written communication skills.Evaluate/deconstruct malware through open-source and vendor-provided tools.Resolve client issues by taking the appropriate corrective action or following the appropriate escalation procedures.Utilize ticketing system and standard operating procedures for effective call processing and escalation to adhere to client Service Level Agreement (SLA).Perform all tasks required per shift including reporting, monitoring, and turnover logs.Evaluate the type and severity of security events by making use of packet analyses and in-depth understanding of exploits and vulnerabilities.Confidently communicate technical information to NTT Data Services client base and internal technical team members.Participate in knowledge sharing with other analysts and develop efficient customer solutions.Maintain a working knowledge of local security policies and execute general controls as assigned.#LI-LATAMAbout NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services