.SummaryThe IT Solution Delivery and Applications Manager is responsible for orchestrating the entire lifecycle of IT solutions and applications, with a strong focus on enabling a seamless omnichannel retail experience and driving digital transformation at Sephora. This role entails leading and empowering a team of technical leads, fostering collaboration and innovation across diverse domains, including retail, omnichannel, e-commerce, and digital platforms. The Manager will champion project execution, system integration, vendor management, and application optimization, ensuring alignment with business objectives and maximizing the value of IT investments.Key ResponsibilitiesLeadership and Team Development:Inspire and EmpowerCultivate CollaborationSet Clear ExpectationsSolution Delivery And Project Management:Orchestrate Project Execution: Oversee the entire project lifecycle, from initiation to deployment and support.Drive Complex Projects: Lead the planning, execution, and delivery of complex IT projects across various domains.Mitigate Risks and Challenges: Proactively manage project risks, issues, and dependencies, implementing effective mitigation actions and ensuring successful project outcomes.Ensure Transparency: Track and report project progress to stakeholders, providing regular updates and highlighting key performance indicators.Application Management And Optimization:Ensure Application Performance: Ensure critical business applications, including those supporting retail, omnichannel, e-commerce, and digital operations, are maintained, supported, and continuously optimized to meet evolving business needs.Manage Application Lifecycle.Drive Continuous Improvement: Evaluate and continuously improve the efficiency and effectiveness of information systems and processes.System Integration:Enable Seamless Integration: Oversee the design and implementation of seamless integrations between various systems (e.G., OMS, POS, CRM, ERP, e-commerce platforms, payment gateways), ensuring data integrity and a unified omnichannel experience.Build Strategic Partnerships: Manage relationships with technology vendors and service providers, ensuring adherence to SLAs, and timely delivery of solutions.Planning And Innovation:Shape IT Roadmap: Contribute to the development of the IT roadmap, aligning IT initiatives with the overall business strategy.Identify Opportunities: Identify and evaluate global technology solutions.Promote Security: Define, promote, and maintain local, updated, documented, and mature architecture ecosystems that prioritize security and data protection.QualificationsEducation: Bachelor's degree in Computer Science, Information Technology, or related field.Experience:7+ years of experience in IT, with a proven track record in leading technical teams and delivering IT solutions within a large retail or e-commerce environment