**Descripción y detalle de las actividades**- Work on IT Helpdesk support tickets to troubleshoot issues with desktop computers, laptops, printers, handhelds and cell phones. Creates preventive and corrective maintenance programs for computer and printer equipment. Assist onsite and remote employees with their computer and software issues. Software installation and basic network troubleshooting. Imaging computers and desktop/laptop setup. Document resolution and follow up with trouble tickets. Support manufacturing IT equipment. Support audio-visuals request or issues on events or meetings. Manages assets lifecycle for computers, laptops and cellphones. Creation and unlock of user's accounts. Attend tickets when higher Tier engineers are needed. Enforce IT standards and educate employees about compliance issues. Manages and track IT inventory, by making sure we know exactly what is available. Involved in the purchasing lifecycle of equipment to add new stock to the inventory. Works closely with HR to support the successful onboarding and off-board process. Comply and follow all procedures within the company security policy.**Experiência y requisitos**- Bachelor's degree preferred, preferably in Computer Science, Engineering, or a related field. 3 years of experience.English 80% mandatory- Technical aptitude to learn and follow instructions. Strong attention to detail- Ability to research solutions and work independently on tasks- Ability to handle multiple priorities effectively and efficiently- Excellent organization and prioritization skills- Excellent decision-making skills- Resolves all IT issues quickly and effectively while maintaining a good relationship with the client. Broad knowledge of Windows client/server network environment- Strong troubleshooting skills of Windows operating system and Microsoft Office issues- Strong written and verbal communication skills- Demonstrated ability to work in teams and individually with mínimal supervision- Work efficiently and independently; project management skills**Organización**- Masimo**Giro**- Maquiladora (Export.)**Actividad principal**- Ensamble de sensores para oximetros (productos médicos).**Número de empleados**- 4350**Número de vacantes** 1**Área** Sistemas**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Titulo Profesional**Sexo** Indistinto
