It Support Services

**Description**

IT Support Services

OnSight PROS, a growing vendor to the Property Management Community, is looking for a hard-working talented individual to provide our company with basic to mid-level end-user support.
This position requires the ability to diagnose, identify, research, and troubleshoot various issues pertaining to software, hardware, and networking.
This position is fully remote and requires availability between 9 am to 5 pm eastern time Monday through Friday.
This position will occasionally have on-call requirements on Saturdays between 8 am and 5 pm eastern time.
Experience and Technical Requirements:

- CompTIA A+ or 2 years of IT HelpDesk experience
- Preferable CompTIA Network+ or equivalent work experience
- Comfortable in both Windows and Mac operating environments
- Comfortable in both iOS and Android Operating Systems
- Comfortable with Remote Management of devices
- Problem-solving skills
- Documentation skills
- Start AND Finish skills
- Exceptional English language skills and communication ability

Who we are looking for:

- Someone who is good-humored and personable
- Team oriented
- Willing to ask questions and speak up in meetings
- Solution-focused: - if bringing up a problem, exhibit previous consideration of the issue, including (1) actions already taken to resolve but unsuccessful and (2) potential actions that could be taken.
Pay: From $6,400.00 per week

**Experience**:

- CompTIA A+ /IT HelpDesk: 1 year (required)
- CompTIA Network+: 1 year (required)
- Wireframing Website: 1 year (required)

**Language**:

- English (required)