.Canadian Pacific (CP), Kansas City Southern (KCS), Kansas City Southern de México, S.A. de C.V. (KCSM), are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network.Visit cpkcr.Com to learn about the CPKC advantage, our purpose and culture.AccountabilitiesAssists in handling all Auto crew Call exceptions.Helps manage the Auto crew Call system to support the transportation plan.Helps make hotel and motel reservations for crews.Coordinates with Works with taxi companies to transport crews between the trains and their lodging facility.Assists in issuance of bulletins and abolishment notices for train and yard jobs.Helps with creation of daily and monthly reports.Monitors and regulates crew boards at each location.Demonstrates operational excellence by knowing and applying the business requirements. Demonstrates customer focus and contingency planning to ensure stakeholder expectations are met.Understands the relevant business metrics and applies effective tactics to sustain a culture of operational effectiveness that produces teams of high performing, engaged and empowered operational leaders.Identifies when a rule / regulation / policy has been violated and has one-on-one accountability conversations with an individual who has not met expectations, using KCS Candor, Aligning the Stars & KCS ABC's, and have the individual produce better results.Demonstrates KCS's commitment to being ONE TEAM - Living a Speak Up Culture - by using communication and interpersonal skills to enhance inclusion, civility, respect, innovation, safety, customer focus, teamwork within KCS, while encouraging and enabling others to do the same.Defines and communicates clearly the teams roles and responsibilities; holds people accountable for accomplishing objectives; recognizes and rewards people who achieve results and deliver on performance expectations; provides pinpointed (specific & measurable) feedback on performance.Develops and retains a strong team of high performers; creates a challenging and rewarding work environment; organizes a diverse group of people into a cohesive team to leverage their energy, knowledge and skills; creates grassroots / localized events to train & develop others - including location-specific safety training, localized Speak Up events, regular recognition or team-building activities.Exemplifies KCS Vision, Values, and Culture interactions with coworkers, business partners, customers and stakeholders.Ideal Candidate QualificationsRequiredHigh School diploma or equivalent.Minimum two (2) years of relevant operations experience, or equivalent combination of education and experience