**The company.**
Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning.
**Our people.**
At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration.
**What you will bring to the team**:
**What you will be doing**:
Your typical day as a Junior Pre-Sales Solution Architect will involve:
- Provide technical support in the Toshiba Solution portfolio, in conjunction with other members of the Sales team, to serve our retail clients and prospects to Install, configure, operate TGCS Hardware and software products and Services.
- Establish and maintain a close working relationship with business partners within the LATAM region and assist them with technical support and training.
- Develop, present, and demonstrate Toshiba solutions with the Sales team in group meetings emphasizing salable features such as company vision, strategy, retail hardening, product/systems architecture, flexibility of design.
- Responsible for the Showroom and Demos available for customers in our office in Mexico.
- Responsible for achieving the revenue, profit, and product objectives assigned primarily to specific accounts and in support of Latin America region.
- Provide guidance to our customers for the use of the Support tools and the Support team available to solve problems.
- Provide input and consultation into the Product Development Organization with "Voice of Customer" requirements, enhancements, solutioning, etc.
- Maintain up to date and accurate expense plans, sales activity tracking and related databases.
**Naturally To be successful in this role, you must have and know of**:
- Bachelor's degree in Computer Systems, Software Development, Computing, or equivalent.
- Recent graduate without experience.
- Selling skills are necessary, and the ability to build relationships, actively listen, and provide strategic guidance.
- Problem-solving and analytical skills are necessary to understand client requirements, identify potential challenges, and propose appropriate solutions. The ability to think critically and offer innovative approaches is important.
- Strong communication skills, both verbal and written.
- Advanced English.
**Preferred skills**:
- Previous experience in pre-sales technical expertise to the sales team and customers during the sales process is a plus.
- Knowledge and experience in retail and store-based solutions is a plus.
- Proficiency in configuring devices on both Windows and Linux platforms. This includes the ability to set up, troubleshoot, and integrate different hardware and software components to deliver comprehensive solutions.
**We offer**:
- Career plan and real growth opportunities.
- Constant training, tutoring, online corporate courses, eLearning and more.
- Hired directly by Toshiba and 100% under payroll.
- 30 days of Christmas Bonus.
- Major and Minor medical expenses insurance: Life, major medical expenses with dental and visual coverage. (For the employee and direct family members).
- 13% Saving fund for employees, capped at the limit of the law.
- 12% Grocery coupons, capped at the limit of the law.
- 12 days of vacation plus 6 floating days.
We offer competitive compensation and benefits focused on employees, their economic development and well-being as well as their professional development, taking care of the balance between their personal and work life, join us! and be part of our Toshiba team
**EEO**:
Toshiba Global Commerce Solutions is an equal employment employer and is committed to providing employment opportunities.
**DIVERSITY, EQUITY & INCLUSION**:
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural
**Salary**: $20,000.00 - $25,441.62 per month
Application Question(s):
- What is your English Level?
- Do you have any experience or internship related with sales?
- What is your salary expectation (monthly before taxes)?
- Is your salary expectation negotiable?
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Work Location: Hybrid remote in 11520, Ciudad de México, CDMX