.Our vision is to transform healthcare in LATAM so people live better lives.
To help deliver on our vision, we are currently recruiting for the **Latin America Head of Commercial Operations, Strategy and Business Practices****Position Description**:This role is a key leadership position, accountable to identify, prioritize, and lead key strategic and operational initiatives to support the LATAM region, including ensuring strengthening commercial capabilities.
The role also leads the on-going commercial operations and business practices for the region, serving as the right hand of the Regional President and overseeing a team of direct reports working closely with local country management teams to understand their strategic objectives and have the knowledge, network, tools and commercial capabilities to deliver on regional priorities.
Responsibilities will include, but are not limited to:**LATAM Strategy & Culture**:- Support and execute on strategies that continuously build and support **our region's **culture**:- Leadership guidance and support of key organizational cultural elements such as Diversity Equity & Inclusion and Ways of Working- Recognition Program: Annual Latin America STAR Awards Recognition**Commercial Capabilities**:- Lead team of direct reports to strengthen and support commercial operations and capabilities for the markets including: L3, Key Account Management, **Agile Transformation, Marketing of the Future, Digital Engagement**, Next Best/One Merck Customer Experience, **Data, Insights and Analytics**, Sales Force of the **Future and Learning Reimagined****Business Practices**:- Partner with legal, compliance and country business practice managers to ensure robust practices and controls and support markets with MCAAS audits, remediation plans, and global standards implementation- Lead quarterly compliance committees and prep for quarterly reviews at the EMLT level- Implement business practices steward workshops with country teams**Regional Operations/Chief of Staff**:- Define, track and facilitate integrated priority setting and quarterly business reviews- Lead/coordinate market visits, stakeholder engagements and key leadership meetings including agenda planning, meeting coordination, and documentation of actions plans with follow through- Support key enterprise & departmental operations such as financial forecasts, quarterly compliance committee, regional town halls, etc.- Oversee large and often cross-functional organization wide projects or initiatives in support of strategic priorities- Support monthly inventory enterprise operations process and help resolve supply issues across the region-- Work closely with communications to ensure that messages reflect the current regional and corporate strategy and are appropriate for the given audience