**_ Key Responsibilities:_**
- Stay updated on industry trends and educational technologies, regularly enhancing the learning program.
- Set technical standards for the LMS, including new implementations and system enhancements.
- Address inquiries, resolve functional issues, and provide user support for the LMS.
- Support Training Centers teams by providing input on course structures and implementation.
- Manage vendor relationships, conduct RFPs, and ensure systems are up-to-date and utilized effectively.
- Maintain comprehensive documentation for the learning system, aiding in troubleshooting and reference.
- Analyze usage trends, offer recommendations to optimize systems for business goals.
- Manage all aspects of user management, including access requests, validation, and scaling processes.
**_ Your Experience:_**
- Bachelor's degree or higher in Educational Technology or related fields.
- 4-5 years of Learning Management System Administration in a corporate training setting (Docebo LMS experience preferred).
- Proficiency in HTML and CSS; JavaScript skills are a plus.
- Strong technical aptitude and problem-solving skills in a fast-paced environment.
- Passion for learning and staying updated on e-learning and LMS technologies.
- Ability to work independently and as a team player.
- Superior project management skills, prioritizing tasks in an agile environment.
**_ Preferred Qualifications:_**
- Strong interpersonal skills, collaborating with teams globally.
- Familiarity with e-learning standards (SCORM, AICC, cmi5, xAPI).
- Previous experience in user training and support.
- Basic project management experience and/or certifications.
- Solid understanding of learning and development principles.
**_ Knowledge and Skills: _**
- Strong planning, communication, change management, and cultural awareness skills, including financial and global business acumen.
- Ability to quickly understand new, complex technologies and concepts.
- Ability to evaluate variances in learning styles within an audience.
- Strong familiarity with learning content and delivery solutions.
- Strong delivery skills including teaching, facilitating, and mentoring capability.
