At Viva, we are looking for passionate people to join our team, and we believe this is the perfect time to do so. Viva Aerobus is the preferred, fun, and profitable low-cost airline in the Americas, boasting the youngest fleet in Latin America and the fastest growth in the world. We cultivate a culture of inclusion, passion, and transparency, breaking with tradition and rethinking how we work, while committing to service excellence and passenger safety.Join our #GenteViva and let's reach new heights together!Viva is currently searching for Loyalty Martech Lead.*This opportunity is also open for Monterrey, Nuevo Leon, México.*You´ll be responsible for improving the user experience for loyalty program members across digital channels (Web, App, and Email, among others) through the implementation of various technological tools for analytics, personalization, and communications. This role will be primarily responsible for the management and operation of marketing technology platforms (CDP, ESP, CMS, etc.).Your primary objectives include:Design and Implementation of New Use CasesOptimize Journey, Campaigns, and FunctionalitiesPrioritization of the Project RoadmapGeneration of Customer InsightsManagement of CDP, ESP, and CMS PlatformsLead QA Processes for Digital ChannelsThe candidate should have:At least 5+ years of experience as CRM Lead, Automation Marketing, Customer Life Cycle, Email Marketing.Advanced use of ESP Tools (Marketing Automation Tools)Experience with CDP and CMSExperience in Business AnalyticsProduct Management experienceAdvanced EnglishBenefits you will enjoy as #GenteViva:Schedule: Flexible / Hybrid Scheme.Incredible work environment #TheBestAirlineToWork.Unlimited vacation days since day one.Savings fund and savings account.Staff Travel: Flights to any of Viva's destinations at a lower cost for you and your loved ones (12 spaces).MyIDTravel: An alliance with over 20 airlines so you can fly around the world at a lower cost.Life and medical insurance, family medical assistance online 24/7.Discount agreements that improve your life: Gyms, retail stores, restaurants, universities, and many more…Benefits above those offered by law.About us:We are the lowest cost airline, with the most modern aircraft fleet in Mexico, one of the most modern aircraft fleets in Latin America and the 1st in Mexico, being one of the fastest growing airlines in the world.At Viva we recognize that our talent is diverse. We respect the living conditions of each person and promote gender equality and opportunities. We encourage innovation, collaboration, and build an environment of respect and inclusion that allows us to be ourselves. We care about the well-being of our people, we take care of every detail to always have healthy, safe, and happy employees.Take this flight and let's travel to your new destination together!#J-18808-Ljbffr